I've never had an issue with Top Service Management. My first experience with them was pretty great actually. I needed to turn in paperwork for an approval to rent a unit in one of their properties. I arrived at their office in Miami Lakes a few minutes before closing time. The lady who assisted me was kind, and very patient with my wife and I. Since then, my contact with Top Service has been Minimal. The Maintenance guy for the buildings can always be seeing walking around and picking up other peoples trash. Once in a while, you'll find somebody has damaged the lock for the Trash doors and it's usually fixed the same day. the Enforcement of their Parking rules is pretty strict, but you shouldn't have anything to worry about as long as you are parked in your own spot. Overall, they are doing their Jobs. Some people may get upset at situations that are affecting their lives and tend to take out their frustrations on employees who are not at fault. I want a Property Manager who is on top of things and making sure all areas are nice and well-kept for the enjoyment of ALL tenants.